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HELIX SMART METAL
Continuous Heart Rate Monitor - SPO2 Monitor - Female HealthTracking
$90.99

At DealOnGadgets.com, your satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help. Please review our Refund and Returns Policy to understand your rights and how we can assist you.


Eligibility for Returns

  1. Timeframe for Returns

    • Products must be returned within 30 days of the delivery date.
    • Items returned after this period will not be eligible for a refund or exchange.
  2. Condition of Products

    • Products must be in original condition, unused, and in the original packaging.
    • All accessories, manuals, and components must be included.
    • Items showing signs of use, wear, or damage caused by the customer are not eligible for a return.
  3. Non-Returnable Items

    • Gift cards
    • Downloadable software products
    • Items marked as “Final Sale” or “Non-Returnable”

Refunds

  1. Processing Refunds

    • Upon receiving your returned item, we will inspect it and notify you of the approval or rejection of your refund.
    • Approved refunds will be processed within 7-10 business days, and the credit will be applied to your original method of payment.
  2. Partial Refunds

    • Certain situations may qualify for partial refunds (e.g., missing parts, damaged packaging, etc.).
    • A restocking fee of up to 15% may apply for returns not meeting the full eligibility criteria.

Exchanges

  1. Defective or Damaged Items

    • If you received a defective or damaged item, please contact us within 48 hours of delivery.
    • We will replace the item at no additional cost.
  2. Product Replacement

    • Exchanges are subject to stock availability.
    • If the requested item is unavailable, a refund will be issued instead.

Return Shipping

  1. Who Pays for Return Shipping?

    • If the return is due to our error (e.g., wrong item, defective product), we will cover the shipping cost.
    • For other returns, the customer is responsible for return shipping charges.
  2. Return Address

    • Please ship the item to our return center:
      1639 Western park CT, Dallas Texas 75211, USA
  3. Tracking Information

    • For your protection, we recommend using a trackable shipping service and purchasing shipping insurance. We are not responsible for lost or undelivered returns.

How to Initiate a Return or Refund

  1. Contact our customer support team at support@dealongadgets.com or call us at +1 877(827)-4544.
  2. Provide your order number, proof of purchase, and a detailed reason for the return.
  3. Our team will guide you through the process and provide a Return Merchandise Authorization (RMA) number if applicable.

Contact Us

If you have any questions about this policy or need further assistance, feel free to contact us: